Hours of Operation
The Center opens at 7:00 A.M. and closes at 5:30 P.M. Monday through Friday. To take full advantage of our preschool learning activities, we suggest that you have your child arrive no later than 9:00 A.M. You should escort your child into their classroom and help them get settled. It is necessary for the adult bringing the child into sign-in via the computer located in our vestibule. Parents bringing in an infant may sign in and use the door leading into the Infant Room. These are the only adults permitted to use this entrance.
Holidays
Tender Hearts will be closed as follows:
January 1st
Memorial Day
July 4th
Labor Day
Columbus Day
Thanksgiving Day and the day after
Christmas Eve
Christmas Day
If one of these holidays falls on a Saturday or Sunday, we may be closed on the Friday before or the following Monday to observe the holiday. If your child is enrolled part-time, and a holiday falls on the day your child is scheduled to attend, you are not permitted to substitute another day of care. This is due to ratios of other part-time children in the program.
"A minimum of 1 week's notice is required to disenroll your child from the program. The normal tuition will be charged for the one week notice period regardless of attendance."
Snow Days
Tender Hearts will make every attempt to be open on snow days, although we may need to delay the opening or stay closed in extreme conditions. Please sign up for text alert through the Rhode Island Broadcasters Association and their website is www.ribroadcasters.com.
(Please remember that tuition is due regardless of school closing or holiday.)
Late Pick Up
If a parent is going to be late picking up their child, he /she should notify the school immediately. The following late fees apply if a child is picked up after 5:30 P.M.
5:31 - 5:40 PM - $10.00
5:41 - 5:51 PM - $20.00
5:52 - 6:00 PM - $30.00
Release of Children
The safety and security of the children we care for are of paramount importance. That is why we have a strict pick-up policy. No one will be allowed to pick up a child at our facility unless his or her name, address and telephone number appear on the registration form NO EXCEPTIONS. Should a parent /guardian wish to add a name to the form, we will accept a fax sent to us or a written authorization handed to us directly by the parent /guardian. Parents should advise grandparents and family members of our procedures to avoid any potential problems, and remind them to bring picture ID if they are authorized to pick up.
To ensure the security of the children, Tender Hearts staff will adhere to the following pick-up procedures:
Mon-Fri | 6:30 AM - 6:00 PM |
Sat-Sun | Closed |
Mon-Fri | 7:00 AM - 5:30 PM |
Sat-Sun | Closed |